Returns, Cancellations and Substitutions
1. We offer a 30-day money back guarantee, please refer to Returns and refunds. Some products are excluded from the Guarantee. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and refunds section.
2. Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations (see the Returns and refunds page for further details).
3. All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.